Free Audio Series

What nobody tells you
about building with AgentForce.

Real architecture decisions from building a €100K AI product on Salesforce. Data Cloud, Voice AI, safety routing — the patterns that actually make it to production.

AgentForce Data Cloud Voice AI Production Patterns Free
Free access

Listen to the full series

Enter your email to unlock all episodes instantly. No spam — only new episodes and architecture resources.

No spam · Unsubscribe anytime

Episodes

The series.

Free access required

Enter your email above to unlock all episodes instantly.

01
The Three Things Nobody Documents
Data normalization before ingestion. Safety routing from the architecture phase. Spec-driven development. The decisions that determine whether AgentForce makes it to production — or stays in a sandbox.
~11 min · AgentForce · Data Cloud · Architecture
New
02
Data Cloud as a Knowledge Layer
How to structure expert content for agent consumption. The chunking strategy that cut hallucinations. What the documentation doesn't tell you about unified data models.
Coming soon
Soon
03
Safety Routing in Sensitive Contexts
Designing agents that know when to stop. The patterns that route conversations to humans. Why trust matters more than capability.
Coming soon
Soon
04
Voice AI with Retell + ElevenLabs + AgentForce
The full integration architecture. Real-time voice synthesis in production. The latency problems nobody talks about and how we solved them.
Coming soon
Soon
About

Built from a real product.
Not from documentation.

This series comes directly from building Kizuri — a 24/7 voice AI platform for wellness professionals, running on AgentForce, Data Cloud, Retell AI and ElevenLabs.

€100K of infrastructure. Real users. Real decisions. The kind that don't make it into any Salesforce documentation or certification path.

Jonathan wrote about the architecture in his chapter of The AI Edge (2026). This series goes deeper — into the production decisions, the mistakes, and the patterns that actually work.

Jonathan Fraile
AI Architect · Salesforce Expert
Director, Ohana Cloud + KoAI (Dubai)
  • 23× Salesforce certified
  • 14+ years enterprise data systems
  • 30+ global implementations
  • AgentForce, Data Cloud, Marketing Cloud, Voice AI
  • Co-author: The AI Edge (2026)
  • Built Kizuri — live voice AI on Salesforce
AgentForce Data Cloud Voice AI 23× Certified Ohana Cloud
Go deeper

Want this applied
to your architecture?

1:1 Architecture Review — 2 hours on your specific use case. Working architecture document delivered at the end. €2,000–3,000.

Book a 1:1 Review →